Shipping policy
UK Orders:
- Delivery Time: Orders should arrive within 3 working days.
- Carriers: Orders are sent with Evri, DPD, or Royal Mail.
- Processing Time: Orders are typically processed within 1 business day.
- Shipping Costs: Standard shipping is £5.99.
- Tracking Information: Tracking details will be provided once your order has been dispatched.
- Special Requests: If you require a faster service or have a shipping carrier preference, please get in touch.
- Weekend Orders: Orders placed over the weekend may not be posted until the following Monday.
- Delivery Issues: If you encounter any issues with your delivery, such as delays or missing packages, please contact us immediately for assistance.
International Orders:
- Shipping Price: Please contact us to get a price for international shipping.
- Delivery Time: International delivery times may vary based on location and selected shipping method.
Gift Wrapping:
- Service Available: If you would like an order gift-wrapped and sent with a personal message, this can be arranged.
- How to Request: Please leave a note with the order and include your message.
Returns and Exchanges:
- For information on returns and exchanges related to shipping issues, please refer to our Refund Policy.
Contact Information:
- If you have any questions or need assistance, please contact us at info@annasomerville.design